FAQs

How do I know my size?
Each product page includes a size guide. If you're between sizes, we recommend sizing up.

When will my order ship?
Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order has been dispatched.

How long does delivery take?
We ship from China. Estimated delivery time is 10–20 business days. Delays may occur during holidays or peak periods.

Can I change or cancel my order?
Contact us within 12 hours of placing your order at flexixk9@gmail.com and we'll do our best to help.

My item arrived damaged — what do I do?
Please contact us at flexixk9@gmail.com within 48 hours of receiving your order and include photos of the item. We'll resolve it as quickly as possible.

How do I start a return?
Email us at flexixk9@gmail.com with your order number. Items must be returned within 30 days of delivery in original, unworn condition.